Under general direction and with minimum supervision of the Director of Operations and within the framework of Port policies, procedures and objectives, this position’s primary responsibilities include management of the Port terminals, wharves, berths, marina, boat launch, fishing pier, and all other Port facilities; participation with other members of the Port’s management team to deliver the highest quality service possible to our customers and the community. Ensures pricing and service offerings meet customer needs and align with Port business requirements, provides optimal customer service through collaboration with internal and external stakeholders, and performs competitive analysis within the industry.
In addition, the Manager - Programs & Operations oversees and manages the maritime billing, rail billing and claims process, the maintenance of tariffs, and the work of assigned department staff to ensure a high level of accuracy and customer satisfaction.
Graduation from an accredited four-year college or university with a major in construction management, transportation, environmental field, business, public administration or a related field; and five years of professional experience managing increasingly complex, large-scale capital design and construction projects.
Licenses; Certificates; Special Requirements:
A current, valid California Class C driver's license at time of appointment and maintained at all times thereafter in order to operate a vehicle on Port business.
Must have the ability to meet security requirements for Alternate FSO credentials and obtain a Transportation Worker Identification Credential (TWIC).
About Port of Redwood City
The Port of Redwood City is located 18 nautical miles south of San Francisco and is the only deep-water port in the South San Francisco Bay serving the Silicon Valley region and providing inland transportation access via U.S. Highway 101 and Union Pacific Railroad.
The Port also strategically serves the region through its FEMA Federal Staging Area designation for disaster response to regional catastrophic events.