Department: IT Technology Support Svcs Salary/Grade: ITS/78
Develops, codes, tests, and debugs new software or enhancements to existing software. Typically works with senior staff, but may coordinate smaller or less complex projects independently. Designs and implements basic technical solutions ensuring that business needs and requirements are met. Performs basic system integration tasks. Provides estimation for assigned tasks.
Designs and builds web pages using a variety of software applications, techniques and tools
Designs web logic to support organization’s strategies and goals relative to automating work flow.
Responsible for design and use, developing and providing web content, or assuring the overall technical integrity of organization’s website and forms.
Participates in the development of new goals and strategies based on interactions with primary user.
Develops plans for software deployment on heterogeneous systems.
Collaborates with user to develop work flow and best practices.
Partners with user in designing features for technology.
Responds to customer inquiries via phone, online, in-person, etc.
Creates and maintains code documentation.
Create, manage and format site evaluations, forms, online surveys, Web statistical tracking and reporting, interactive modules and other tools as required.
Grants system access to new user.
Evaluates feature/upgrade/change requests and recommends action.
Participates in interview process for new hires.
Identifies database and software performance issues, and makes adjustments.
Develops and maintains software infrastructure, via patches, bundles, releases and maintenance packs.
Codes software applications adhering to designs and functionality supporting internal business requirements or external user.
Researches and develops new algorithms and statistical techniques designed for analyzing data based on customer needs.
Completes tier 3 troubleshooting.
Designs databases and data structures.
Prioritizes tasks within project.
Meets with business analyst/stakeholder to determine requirements.
Opens tickets with vendors.
Ensure NUIT web based forms are accurate, clear, complete, compelling and error free.
Completes daily assignments, including art direction and image/graphic creation for visual elements to support the promotion of NUIT systems, services, and project.
Assist with mentoring of student workers and other staff helping with web development projects.
Performs other duties as assigned
Bachelor's degree or 2 years equivalent experience.
2 years relevant experience.
Knowledgeable in the following:
Adobe Creative Cloud Suite
Mac OS X Operating System
Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)
Windows Operating System
Web Content Management System
Collaboration and teamwork
Minimum Competencies: (Skills, knowledge, and abilities.)
Demonstrated experience in developing products and environments in HTML5, JQUERY mobile, LAMP stack application development tools, PYTHON, PHP content management system, native mobile authoring systems(XCODE, JAVA, C++) and mobile frameworks, such as SENCHA, PHONE GAP, Titanium.
Front-end and back-end development experience for seamless integration
Experience monitoring, analyzing and using data strategically
Strong verbal and written communication skills and experience in messaging and branding in a Higher Ed institution.
Strong organizational skills and demonstrated ability to work effectively both independently and collaboratively with senior management and with colleagues across the University.
Preferred Qualifications: (Education and experience)
Bachelor’s degree and advanced experience with web technologies.
Understanding of Web-based usability and accessibility guidelines(W3C, WCAG 2.0).
Demonstrated experience with content management systems, interactive design and architecture, video and accessible design.
Preferred Competencies: (Skills, knowledge, and abilities)
Three year’s work experience.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 39165
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.