Career Center

Join King County Metro, the largest public transportation agency in the Puget Sound region, as Director of Bus Operations and be a driving force in revolutionizing mobility. With a robust portfolio including bus, streetcar, light rail, paratransit, VanPool, Water Taxi and flexible services we are at the forefront of redefining transportation excellence.

As Director of Bus Operations, you’ll play a pivotal role in our mission to deliver safe, equitable and sustainable mobility solutions. Our commitment to the community drives us to prioritize service where needs are greatest, ensuring that our passengers have access to efficient and reliable transportation.

By providing safe, reliable, and equitable public transportation services, we can—and will—improve regional mobility and quality of life in King County. If you are ready to join us on this journey, please visit our website at https://bit.ly/2023AH19804

If would like to have a confidential discussion about the opportunity, you are invited to contact our Sr. Recruiter, Aimee Higbee at ahigbee@kingcounty.gov or 206-263-1276.

Experience, Qualifications, Knowledge, Skills

Our ideal candidate is an accomplished top level transit leader who embodies our commitment to equity, inclusion, and belonging. We need someone who is decisive, proactive, and collaborative, with a proven ability to implement strategic plans aligned with our county's vision.

We are looking for candidates who demonstrate the following:

• A successful track record in senior leadership within a transit agency, particularly in service delivery and operations and experience navigating complex policies, managing budgets, and ensuring compliance with laws and regulations. 
• High-level management experience in operations and/or service delivery.
• Are responsible stewards. Demonstrate financial acumen and a commitment to cost control.
• Expertise and knowledge about managing operations to conform with established labor regulations.
• Demonstrable ability to lead the delivery of smooth operations through political and organizational changes.
• Experience with providing oversight through the innovation and testing of new mobility service delivery models.
• Are able to see clearly ahead, anticipate future consequences, effectively set priorities, and have broad knowledge, perspective and the ability to articulate possibilities and spend time on what is important.

The Core Competencies of this position include, but are not limited to:
Leadership

• Strength of character to lead through change
• Inspires action in others and leads by example
• Deep-rooted commitment to the customer
• Resilience, strength and endurance
• Facilitates difficult conversations and creates a culture of accountability

Management

• Thinks holistically about how systems function
• Strong ability to learn, adapt and navigate a complicated internal structure
• Technical understanding of the creation and management of operating budgets
• Results-oriented, data-driven approach to building operational excellence

Teamwork

• Outstanding colleague who strengthens the team
• Demonstrates transparency and builds trust
• Courageously and consistently acting upon a strong set of core values that are aligned with King County Metro Transit's values, including those related to equity, race (and other protected classes), safety, and sustainability