Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Performs quality audits to ensure Metro projects are meeting contractual and industry requirements and that work is performed in compliance with Project Quality Program procedures and requirements. This position will ensure the Metro Quality Policy is applied to transit/highway project development and that work is compliant to Project Quality Program procedures and requirements.
Examples of Duties
Conducts quality audits, including reviewing quality program submittals for compliance to contract requirements
Provides quality support to Resident Engineers, contractors, and equipment manufacturers, as required
Conducts quality surveillances for specific quality related activities
Evaluates quality systems and performance
Investigates, documents, reviews, and approves non-conformances and QARs (Quality Assessment Reports)
Audits contractor's activities, facilities and tunnel construction, hardware installation, system integration, and acceptance testing
Provides quality support for test and equipment acceptances
Provides quality input to design documents
Maintains quality management procedures
Analyzes data and prepares narrative reports
Represents Metro internally and externally
Provides guidance and assistance to new or entry-level employees
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
(MP)
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
Agency Los Angeles County Metropolitan Transportation Authority (CA)
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
Bachelor's Degree in Engineering, or a related field; Master's Degree in a related field preferred
Experience
Five years of relevant experience in the design and construction of rail transit projects, including quality system auditing experience and two years of experience supporting the implementation of a quality system
Certifications/Licenses/Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Registration as a Professional Engineer preferred
Certified Quality Auditor, Certified Manager of Quality, or Certified Quality Engineer preferred
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
Experience applying ISO 9000 Standards to organize quality management systems.
Experience conducting and closing quality audits.
Experience evaluating quality systems and performance.
Experience communicating both verbally and written with contractors and consultants in a team environment.
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
Computer software, such as Microsoft Word, Excel, and PowerPoint
Quality system audit requirements
Research and report preparation methods
Processes, systems, and procedures for Project Quality Program
Applicable local, state, and federal laws, rules, and regulations, including Equal Employment Opportunity (EEO)
Metro policy and procedures
Construction means and methods, including transit construction or general heavy construction practices
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
Performing audits of construction activities
Conducting research and developing reports
Communicating effectively orally and in writing
Interacting professionally with various levels internally and with external representatives
Exercising judgment and creativity in decision making
Analyzing situations and identifying problems, including Root Cause Analysis
Identifying areas for improvement
Reading and understanding construction drawings and plans
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
Develop, coordinate, present, administer, and evaluate construction quality programs and requirements
Prepare comprehensive reports and correspondence
Think and act independently
Meet tight time constraints and deadlines
Compile and analyze data
Understand, interpret and apply laws, rules, regulations, policies, procedures, contracts and agreements
Represent Metro internally and externally
Maintain good working relationships
Handle highly confidential information
Travel to offsite locations
Read, write, speak and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions
Typical office situation
Close exposure to computer monitors and video screen
Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
Good distance vision and/or depth perception to judge distances
Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.)
