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Valley Metro is seeking a Chief Operating Officer (COO) to assist in executing Valley Metro's mission to connect communities and enhance lives while planning, designing, building and operating a multimodal transportation system. This is an opportunity to join one of the nation's largest and most innovative transit systems.
Position Summary
The Chief Operating Officer (COO) reports to the Chief Executive Officer (CEO) and provides executive leadership and strategic oversight for Valley Metro's multimodal transit system, including operations, maintenance, service planning, and customer experience. The COO ensures that staff and contracted partners deliver safe, reliable and efficient service across bus, light rail, streetcar, paratransit and other mobility solutions that advance Valley Metro's mission of Connecting Communities and Enhancing Lives. This role fosters strong collaboration with 19 member cities, regional partners and service providers to achieve seamless operations, unified regional mobility and high-quality customer experience.
Minimum Qualifications
Bachelor's degree in Public or Business Administration, Transportation, Engineering, or a related field.
Ten (10) years of progressively responsible experience in transit system management including operations, maintenance, service planning and customer experience of which seven (7) years were in executive or senior leadership roles in a complex, multimodal environment.
Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities may be considered.
To learn more about this exciting opportunity, please go to Valley Metro's Career Page.
Founded in 1983, Valley Metro was created to build and operate a regional public transportation network; in 2008, Valley Metro Rail opened with 20 miles, the largest light rail starter line in FTA history.
The agency is led by two Boards of Directors consisting of elected officials from 19 cities and towns, as well as Maricopa County, who sets the policy direction of the organization.
We are supported by 400 employees, and thousands of contractors and financed by local, regional and federal funds, fares, and advertising. We serve 34 million riders on fixed-route bus and rail in FY23. Across a 525 square mile service area, Valley Metro provides 40 million revenue miles via 100 bus routes, 30 miles of light rail, three miles of streetcar and 280 vanpools. We are also building 20 more miles of transit, totaling $3 billion, to create a 50-mile high capacity transit system by 2030.